Reflection #7

1. Considering your role as a leader, Please describe who you view as your “customers” and how you practice the idea of meeting the needs of those customers.

My customers are my club presidents, my administrators, the BYU administration, the BYU student body, and the Provo community. I practice the idea of meeting the needs of those customers by being available and being knowledgeable in my field of expertise.

1. Please describe a time when you have been involved in a significant change. Identify what those who were leading the organization did to help make the change successful or unsuccessful.

When I was VP for my class council in high school we revamped the professionalism and the structure of our council. We created a vision and we shared that vision with our council members and then we created several committees where we appointed committee heads and had those committee heads report their findings to the overall committee. It was super successful and we raised the morale and the commitment of our council for the next 2 years.

1. Describe why you believe that Networking with others, is a vital part of leading change.

You can't know everything, but you can be in contact with others who are experts in their individual fields. You need to be able to connect people and connect yourself with as many variable resources as possible in order to have a total package deal of success.

Reflection #5

1) Do you look for opportunities to recognize and reward others?

I really do try and look for opportunities to recognize others, because of how much it means to me when I receive praise out of the blue from others.

2)Do you praise their effort, creativity, and ability to overcome obstacles?

Yes, because when you specify your compliments they are actually sincere and people truly feel as if you pay attention to them.

3)DO you find ways of providing special rewards for people when they work hard?

I can work on providing special physical rewards rather than solely verbal rewards.

4)Would family members or friends describe you as generous or stingy in giving recognition and praise ?

I would say that I am don't give out compliments on a regular occasion, but when I do give a compliment it is very generous and sincere.

My initiative went well. I didn't do any physical act, but I pulled people aside and sincerely told them a specific compliment. Next time I should work on doing a physical act.