Monday, November 8, 2010

Reflection #7

  1. Considering your role as a leader, Please describe who you view as your “customers” and how you practice the idea of meeting the needs of those customers.
My customers are my club presidents, my administrators, the BYU administration, the BYU student body, and the Provo community. I practice the idea of meeting the needs of those customers by being available and being knowledgeable in my field of expertise.
  1. Please describe a time when you have been involved in a significant change. Identify what those who were leading the organization did to help make the change successful or unsuccessful.
When I was VP for my class council in high school we revamped the professionalism and the structure of our council. We created a vision and we shared that vision with our council members and then we created several committees where we appointed committee heads and had those committee heads report their findings to the overall committee. It was super successful and we raised the morale and the commitment of our council for the next 2 years.
  1. Describe why you believe that Networking with others, is a vital part of leading change.
You can't know everything, but you can be in contact with others who are experts in their individual fields. You need to be able to connect people and connect yourself with as many variable resources as possible in order to have a total package deal of success.

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